NDIS Business Growth Masterclass

Speaker Topics Include:

• Path to Loyalty: Enhance Your Customer Journey with Rachel Carey, CEO of Allara Support Services, Coach, Speaker & Investor:
  

  Are you ready to transform your customer experience and cultivate lasting loyalty? Join Rachel Carey for an in-depth workshop at the NDIS Business Growth Masterclass that dives deeper than ever before into enhancing your customer journey.

  In this highly interactive session, you’ll gain the tools and insights needed to elevate every touchpoint of your customer journey, turning casual clients into dedicated advocates for your NDIS business. This workshop offers a unique opportunity to tailor the strategies directly to your business needs through hands-on exercises and expert guidance.

• Balancing caseloads, KPI’s and billables while avoiding burnout with Ashlea Grimley, Owner of Support Agency & Specialist Support Coordinator:
  In the fast-paced and demanding world of NDIS service provision, balancing caseloads, KPIs, and billables is crucial for maintaining both operational efficiency and employee well-being. This topic explores effective strategies for managing workload distribution to ensure that caseloads are manageable and aligned with key performance indicators (KPIs) and billing targets. It also addresses the importance of implementing supportive practices to prevent burnout, such as fostering a healthy work-life balance, providing regular professional development opportunities, and encouraging open communication. By adopting these strategies, NDIS providers can enhance productivity, maintain high-quality service delivery, and ensure the long-term sustainability of their workforce.

• Success Stories & Strategies for Scaling Up with Yasser Zaki, Award-Winning International Speaker and Founder & Chairman of Tender Loving Care Disability Services:
  Yasser Zaki’s journey in the NDIS business realm is nothing short of remarkable, marked by a series of key successes and experiences that have propelled his business to unprecedented heights. One of Yasser’s key successes lies in his ability to build and nurture strategic partnerships. By forging collaborations with local stakeholders, community organisations, and government agencies, Yasser has been able to leverage resources and expertise to enhance the reach and impact of his business. These partnerships have not only facilitated the expansion into new markets but have also strengthened the overall service offering, enabling Yasser to meet the diverse needs of NDIS participants across different regions.
• How to Build Trust as a Business with Jamie Williamson from Umped:
  Building trust is the cornerstone of a successful business, particularly in the NDIS sector where relationships and reliability are paramount. Jamie Williamson from Umped will share his expertise on creating and maintaining trust with clients and stakeholders. Attendees will gain insights into transparency, consistent communication, and delivering on promises to foster a trustworthy business environment. Jamie will also provide actionable strategies for leveraging digital marketing to enhance trust and credibility in the industry.
• Profit vs. Loss: Insights from Ability Roundtable’s Financial and Workforce Benchmarking for NDIS Providers with Michael Bink:
  Discover the critical factors that differentiate profit-making NDIS registered providers from those that are loss-making. This session delves into the latest financial and workforce benchmarking results from the Ability Roundtable, providing actionable insights into effective financial management, operational efficiency, and strategic workforce planning. Learn how to optimise your business practices to ensure sustainable profitability in the NDIS sector.
• Gretta Serov, founder of On Our Own Tracks, Speaker & Writer:
  As a motivational speaker and writer, Gretta specialises in bringing awareness to the issues currently facing people with disabilities and ways in which we can all work together to overcome these challenges. Gretta educates people with disabilities on how they can be actively involved in mainstream activities and employment, and steps they can take to achieve their dreams. Gretta has sat on multiple NDIS and disability conference panels to share her lived experience and knowledge with organisations. Having been born with Cerebral Palsy, Gretta uses a wheelchair and communicates with audiences via her iPad which she operates with her nose. 

                                         
and much more to be announced!

Our comprehensive agenda includes interactive workshops, panel discussions, and Q&A sessions with industry experts.

Network with fellow business leaders, share experiences, and gain valuable insights that will propel your NDIS business forward.

Don’t miss this opportunity to supercharge your business strategy and drive growth in the NDIS market. Secure your spot at the NDIS Business Leaders Forum now!

Limited Seats Available. Reserve Yours Today! Click here to join the Powerhouse Collective to unlock your FREE tickets to this event and all NDIS Business Workshops and Webinars.